IBM AI Assistants

Enterprise AI for data + engineering

Timeline

12 weeks, Jun - Sep 2025

Role

UX Designer

Process

Prototyping, iteration, usability testing, implementation review

Tools

Figma

During my summer 2025 internship at IBM, I worked on the AI Assistants design team on 2 ongoing projects designing features for IBM Engineering Lifecycle Management (ELM) and IBM Db2, enterprise products for engineering and data management.

I collaborated cross-functionally in product teams with content and UX designers, engineers, and PMs to iterate on designs. My responsibilities included designing mid- and high-fidelity user flows and prototypes in Figma, preparing design specs for developer hand-off, and contributing to new UX patterns for AI products.

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Reflections

My internship at IBM was an incredible learning experience and I absolutely loved my time there! Here are just a few of the lessons I learned:

Always design for the user, and never lose sight of this goal, even when you’re focusing on the details. It’s easy sometimes to get lost in the weeds when perfecting small design specs, and I learned how critical it is to step back and refocus on why we’re even building a product in the first place: the user!
Fight for the value add. Designing closely with engineering and product often means making compromises when navigating constraints. This also means that designers can play an important role negotiating for critical features that more effectively solve the problem at heart and make for better user experiences.

I’m immensely grateful for having had the opportunity to contribute to real active projects, designing for an array of interesting and complex technical use cases. I grew tremendously as a designer, collaborator, and professional.

A huge thank you to my amazing teammates (shown here in this beautiful group picture taken in Teams) who welcomed, supported, and pushed me to grow. They’re truly some of the best people around, and I feel so lucky for getting to work with them – until next time! ◡̈

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